Customer Service Team

Warranty Resources


Please note: Due to concerns associated with the COVID-19 virus, we are offering optional scheduling for our valued customers.

  • Now through April 30, 2020: a homeowner may choose to delay their warranty appointment for work on the interior of their home. If they choose to do so, to avoid unnecessary contact with people, then the warranty coverage on their home will be extended for up to 60 days.
  • All exterior warranty items will remain as scheduled, unless changed by the homeowner.


We’re confident in the quality and construction of our homes and provide a one-year warranty.

Because your satisfaction is our number one priority, our Customer Service Team is here to serve you. Our Customer Service Program is available to our homebuyers 24/7. We are committed to providing service to you, and quality and value in your new home.

To speak to someone in our warranty department, please call 559.409.2389.

If you need assistance for after-hour emergencies, please call 559.667.9400.

To submit a warranty request, please complete the form below.