Customer Care

Customer Service

We stand behind the quality and craftsmanship of every home we build, backed by a One (1) Year Fit and Finish Warranty and our Premier Customer Service Program.

Your satisfaction is our number one priority. Our dedicated Customer Service Team is here for you—available 24/7 to our homebuyers. From day one and beyond, we’re committed to delivering lasting quality, value, and peace of mind in your new home.

To speak to a customer service representative, please call 559-409-2389.

If you need assistance for an after-hour emergency, please call 559-667-9400.


Homeowner Manual

Click here to view a digital copy of our Homeowner Manual.

Need to make a warranty request?

If you do not have an existing SJV Homes Homeowner Portal, please submit a warranty request by completing the form.

 

If you have an existing SJV Homes Homeowner Portal, click here to submit a Warranty Request.

 

To speak to a customer service representative, please call 559-409-2389.

 

If you need assistance for an after-hour emergency, please call 559-667-9400.